Frequently Asked Questions
Everything you need to know about shopping for your little ones.
What is your standard delivery timeframe?
Standard delivery typically takes 3-5 working days. We also offer next-day delivery for orders placed before 4 PM Monday to Friday.
How do I return an item if it doesn't fit?
We offer a 28-day return policy. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
Are your baby clothes made from organic materials?
Many of our clothing ranges are crafted from 100% organic cotton to ensure maximum comfort and breathability for your baby's sensitive skin.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
How can I track my order status?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our courier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as PayPal, Apple Pay, and Klarna.